Hello, how can we help? Search for: Troubleshooting I can't open the lid of the ALLDOCK The ALLDOCK doesn't charge anymore Device can't be charged with thick protective covers Wireless charging does not work More in Troubleshooting General questions How many devices can I charge with the ALLDOCK at the same time? Is there a mount for Samsung Galaxy Watch? Is there a mount for AirPods Pro? Can I use the ALLDOCK without the Click-Adapter? More in General questions Exchange & Return Can I still cancel my order after I confirmed the order? Can I change the address of my order later? Can I add a product to my order later or have it changed? When and how do I get my money back? More in Exchange & Return Order process How can I order from you? What do I have to keep in mind during the ordering process? How can I view the status of my orders? How do I cancel my order? More in Order process Payments Which payment methods are possible at ALLDOCK? Are my payments and other transactions with ALLDOCK secure? How do I redeem my discount code? What rules do I have to follow for discount coupons? More in Payments Delivery What happens after my order? How will my package be shipped? Where is my order/package? My order has not arrived yet. What to do? More in Delivery Others How can I tell you about problems on the site? I would like to work with ALLDOCK - who do I contact? Can I also see the ALLDOCK products live? How do I get a copy of the invoice for my order? More in Others