Where is my order/package?

If your package is shipped by DHL, you will receive your shipment number separately by email. As soon as your shipment has left our warehouse, you can track the delivery status online at any time. If you can’t find your shipping confirmation with the tracking number quickly, you can contact us here.

If the parcel carrier does not meet you at home, you can also see via the shipment tracking whether your package was left with a neighbor or in a store, for example.