The ALLDOCK doesn’t charge anymore

Troubleshooting

The Alldock consists of various components. The cause may be due to 3 things.

  1. Charger
  2. Charging cable
  3. Power cable

Please check the following with the charger installed:

  1. Is the blue indicator light on the charger solid blue. If no, please check the switch on the power cable.
  2. If yes, are you having charging issues with all cables?
  3. Have you tried the cables on other USB ports on the charger?
  4. Please also try your own charging cables on the ALLDOCK

Please write to our customer service team under contact and describe the problem.