helpadmin

Wireless charging does not work

First of all you have to check the following: Check if the blue control lamp glows continuously Open the lid of the ALLDOCK and check if all cables are plugged in correctly, especially the cable of the wireless charging pad. Check if the wireless charging pad is mounted correctly into the lid of the ALLDOCK. …

Wireless charging does not work Read More »

My iPhone charges only up to 80%

With iOS 13 there comes the new function “Optimized Battery Charging”, which is designed to protect your battery from abrasion and to extend its life. Your device remembers how it’s usually charged, which means that in certain situations your iPhone delays charging more than 80%. This feature is enabled by default when you update iOS. …

My iPhone charges only up to 80% Read More »

How many devices can I charge with the ALLDOCK at the same time?

This always depends on the device and the configuration. By default, there are 2 different sizes. The standard and the family collection. The standard collection includes the Classic and Wireless series. Both have a built-in 4-port charger. ALLDOCK Classic (4-port charging station) Port 1 Click-Adapter with Lightning cable Port 2 Click-Adapter with USB-C cable Port …

How many devices can I charge with the ALLDOCK at the same time? Read More »

Is there a mount for Samsung Galaxy Watch?

No. However, you can plug the charging cable of your Samsung Galaxy Watch into the ALLDOCK and feed the cable through the lid of the ALLDOCK. This way you can place the charging cable on or next to the ALLDOCK and charge it.

Is there a mount for AirPods Pro?

No. The ALLDOCK AirPods Mount is only compatible with Apple AirPods. However, the Wireless Family Series has a charging bay for AirPods and AirPods Pros. In addition, the AirPods Pros can be charged on the Wireless Charging Pad of our ALLDOCK Wireless Series.