The ordering process is very easy. First add your items to the shopping basket. If you have a discount code, you can redeem it at this point. Then click on the “Checkout” button. You will then be asked for your billing and delivery address. If your billing address differs from the delivery address, you can …
To prevent possible disappointment, we would like to point out that ALLDOCK items that you have placed in your shopping basket are not automatically reserved. So don’t wait too long to make your decision – otherwise it’s possible that your desired product will already be out of stock due to high demand.
As soon as your parcel has been dispatched, you will receive a tracking link separately by e-mail. This allows you to track the delivery status online at any time. If you have not received a tracking number or link, please contact our customer service team at support@alldock.de. Have your order number ready.
If you wish to cancel your order or any part of it, please contact our customer service. You should have the order number ready. Please note: In order to be able to cancel an item, it must not yet be in the shipping process. However, if this is the case, you still have the option …
