Troubleshooting

Wireless charging does not work

First of all you have to check the following: Check if the blue control lamp glows continuously Open the lid of the ALLDOCK and check if all cables are plugged in correctly, especially the cable of the wireless charging pad. Check if the wireless charging pad is mounted correctly into the lid of the ALLDOCK. …

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My iPhone charges only up to 80%

With iOS 13 there comes the new function “Optimized Battery Charging”, which is designed to protect your battery from abrasion and to extend its life. Your device remembers how it’s usually charged, which means that in certain situations your iPhone delays charging more than 80%. This feature is enabled by default when you update iOS. …

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